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Amador is very professional and nice. He explains everything clearly.
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Brayan is always courteous, professional and very knowledgeable.
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Provided exceptional service in analyzing and making recommendations on how to handle a planned installation.
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Frank Velarde did an excellent job. He is the best. Please give him a raise!
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Amador is an excellent technician. Explained issue thoroughly to me so I understood what was wrong with the system.
Response from Hydes Air Conditioning:
Thank you!
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I can always depend on Fred for offering a solution to address any given issue.
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We are new to Cathedral City and Hyde’s was recommended and we set up our annual service. Brandan was our technician for our check up, he was very professional and knowledgeable and explained things as he went through the process. We have had some sloppy and unprofessional AC companies in the past and we are very pleased with the level of service from Hyde’s. They do provide a level of service that others don’t!
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James Burrell was prompt and quickly assessed the problem with our furnace, found the warranty for the replacement part, and followed up with the repair. He was also very pleasant to deal with and we enrolled for the care plan.
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Christopher Jones did a great job, explained everything well and was very friendly and pleasant. I appreciate his quick and thorough work.
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Amador is great! He does his job well. He is very knowledgeable.
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Eli identified an issue I was having with my outdoor lighting and the problem was solved in minimal time. This is the reason I continue to go back to Hyde’s because of the very knowledgeable and capable service personnel. Thank you!
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Great Job! Explained clearly what he did and how system was running😻
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Miguel was prompt, courteous and thorough. Very happy with his work!
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Today’s annual maintenance consisted of one American standard of flow system located in the closet axis I first begin with replacing the filter in the home which ensures there is proper airflow circulating back to the unit at minimum restrictions. I then made sure that the 1050 thermostat was properly calling for heat and turning the unit on the thermostat had some error codes based off of the sensor in the additional room needing the batteries to be replaced once I replaced the batteries in the sensor, the alerts went away and now the 1050 thermostat is operating properly with no alerts or messages at this time. all of the heating sequence of operation successfully checked out, ensuring that the home is being warm to the correct and desired temperature. I then cleared the condensation line via Jones valve to ensure that it is properly draining at this time of service overall, this American standard upflow unit is operating to the manufacturer specs at this time of p preventative maint
Completed cooling maintenance on a split system. Clients home is having balancing issues where some room rooms are too hot or too cold. Found her medic capacitor to be outside of range. Replaced capacitor – paid via C. C. System is functioning according to manufacturers recommendations.
Performed a heating maintenance on a horizontal gas furnace. Equipment executed the sequence of operation in heating. Replace filter and cleared condensate drain line. Blower capacitor – good. Examined evaporative coil for dirt and debris. No carbon monoxide detected and documented temperature heat rise. System is servicing the home at the time of maintenance.
Today’s annual maintenance consisted of two American standard furnace is located in the attic access. I first began with replacing both filters in the home to ensure proper airflow is circulating back to the system at minimum restrictions. I then make sure that both of the ecobee thermostats are properly calling for heat and turning the system on I cleared both of the condensation lines via Jones valve to ensure proper drains occurring on each system individually all of the heating sequence of operation successfully checked out, ensuring that the home is safely and officially being warm to the desired temperature. The amps on the system are in the correct range for each unit verifying that there is a controlled voltage being used through throughout the system. Overall, both of these American standard units are operating to the manufacturer standards at this time of preventative maintenance.
Heating maintenance report: Ambient temperature 82° Indoor temperature 71° – 69° (low heat load) Subcool goal: 10° Sub cool value: 10° Temperature split 23° Filters have already been changed. Cleared condensate drain line and washed down outdoor coil. Cleaned circuit compartment with CO2. Blower motor amp draw: 5.3 A (100% blower demand) Maintenance is complete and system is servicing the home at this time.
Today’s annual maintenance consisted of one Americans standard up flow low nox furnace located in the closet access. Client expressed to me he is still not satisfied with the noise of the startup on the system. He stated he understands the system has been serviced and adjusted/ fixed by the previous tech but is still dissatisfied with the American standard system making any noise in general. As I continued my preventative maintenance I began with replacing the filter to ensure proper air flow is circulating back to the unit at minimum restriction. I then cleared the condensation line via jones valve and ensured proper drainage is occurring on the line. All of the heating sequence of operations successfully checked out with a proper temp supply check in the rooms to ensure the home is being warmed properly to the desired temp called from the 1050 thermostat that also had no error codes or alerts. The sound on the system is normal and systems specs are within manufacture standards ensur
home #2,,,,,,check heating and electrical components everything is working properly,,,,,,home # 4 check heating and electrical everything is working properly,,,,,Home # 3 client wasn’t aware of our service decline service at this time,,,,,,,,,home # 1,,,,,,check heating and electrical components everything working properly,,,,,
Quoted on a 50 gallon water heater
Demand Service – No Heat Upon arrival, client stated system takes an extended time to begin heating. Set thermostat to heat and inspected evaporator coil. Oil staining observed; refrigerant leak confirmed using electronic leak detector. Determined evaporator coil is leaking. Contacted Howard’s to order replacement evaporator coil; part must be ordered from manufacturer. Awaiting ETA. Client informed of findings. Evaporator coil covered under manufacturer warranty, labor covered under JB warranty. Client responsible for refrigerant only.
Comfort heater service on 2022 carrier split system. Fau located inside laundry room attic. Client had already replaced filters. Checked all heater and safety components. Blew out electrical compartment and flushed condensate line. Washed mini split filters. Signed up on yearly agreement. Added riser to condensate line. Found main 16” duct kinked going by gas line. Moved duct above gas line. Need to send mini split quote.
Performed a heating maintenance on two horizontal furnaces. Replace filters. Both pieces of equipment executed the sequence of operation in heating. Recommend checking refrigerant circuit diagnostic when indoor and outdoor temperatures are above 70°. Checked return duct and found no leakage or heat gain. Examined evaporative coil and found no excessive dirt or debris. Checked temperature heat rise. Both systems are servicing the home in heat according to manufacture specifications.
Arrived at customer’s home to give an estimate for replacing two exhaust fans in the bathrooms. Customer requested that we just replace motors in exhaust fans, but I informed them that it would be more cost effective if they just get new exhaust fans as new fans would last longer and operate better for customer.
Clean condensation line check heating and electrical components everything is working properly
Arrived to diagnose non-operational outlets in the garage. Conducted tests on the garage GFCI outlet and checked the voltage, confirming there was no power supply. Inspected the electrical panel and noticed that the breaker labeled "Garage GFCI" appeared to be tripped, but was not in the tripped position. After resetting the breaker, power was restored to the outlets.
Performed a heating maintenance on a platinum split heat pump. Executed static pressure testing and refrigerant circuit diagnostics. Checked blower motor amp draw at 100% demand. Cleared condensate drain line and replaced filters. Estimate sent for equipment surge protection. System is functioning according to manufacturer specifications.